Payment & Invoice
Relevant information and frequently asked questions about payment & invoicing at a glance.
Payment & Invoice – Relevant Questions & Answers
What payment methods are accepted?
We accept common payment methods such as:
- Credit card
- PayPal
- Immediate transfer
- Payment in advance by bank transfer
- Invoice for Business Customers (by appointment)
When do I need to pay for my order?
With online payments, the charge is made directly during the order process.
Upon advance payment, production will begin once the payment has been received.
Payment terms apply as stated for agreed invoice payments.
Are my payment details secure?
Yes. Our shop uses modern security standards and encrypted data transmission (SSL) to protect your payment information as best as possible.
Where can I find my invoice?
Your invoice will be automatically sent via email to the address you provided once your order is completed.
Additionally, you can conveniently download your invoice at any time from your customer account.
Should you not receive an email, please also check your spam folder or contact us – we will be happy to resend the invoice.
How much does shipping to Austria cost?
We offer free delivery on orders over €250.
Below this order value, we charge a shipping flat rate of €9.90.
How much is shipping to Germany?
Delivery is free of charge on orders over €400.
Included in this, we will charge a flat shipping fee of €19.90.
How much is shipping to Switzerland?
How much does shipping to other EU countries cost?
How can I get in touch with Evamatic?
You can reach us via:
- The Contact form on evamatic.com
- E-mailoffice@evamatic.at)
- Phone +43 2162 / 63 115
We usually reply within 24 hours on weekdays.